FAQ

If we don't answer your question below, please Contact Us or call (888) 708-6879.

 

Need international shoe size conversion?

Please see our sizing conversion chart.


Don't see something in a style or size you want?

Email us using the contact form, and we will do our best to find what you are looking for.

 

Does seastarbeachwear.com deliver on Saturdays?

UPS will deliver to a residential address on Saturday. For More Information, visit our Shipping and Returns & Exchanges pages. 

 

What is the seastarbeachwear.com international policy?

DHL will deliver internationally.

 

Can I place an order on an "Out of Stock" item?

Orders cannot be placed for Out of Stock items.

 

Do I need an account to make an online purchase?

No. You can create an account so that you can view the status of your order and receive emails, or you can use the "Checkout as Guest" button.

 

How do I care for my new Sea Star Beachwear shoes?

Beachcomber Espadrilles are easy to care for. For best results, hand wash in cold water, and remove promptly. Line dry or place in direct sunlight. Do not use chlorine bleach or fabric softener.

Beachcomber Espadrilles love to swim and they love to sit in the sun!!

 

I forgot my username/password, can you help me?

When you go to sign in, click on "Forgot Your Password?" link in the bottom right, and enter your email address. Shortly after you will receive an email with instructions on how to reset your password. Any further questions, please contact us at inquiries@seastarbeachwear.com.

 

How can I check the status of my order?

You will receive an order confirmation email once your order has been received. We will also send you an email when your order has shipped, which will include the UPS tracking number for your package. If you have an account, you can login and view the status of any of your recent orders. Please allow up to 10 days for processing and shipping.

 

How do I cancel my order?

Please contact us by email at inquiries@seastarbeachwear.com.

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